International Clients' Relationship Manager

Adriatic Bank JSC Belgrade is seeking a motivated and customer-oriented professional to join our team as an

INTERNATIONAL CLIENTS’ RELATIONSHIP MANAGER

The successful candidate will be responsible for acquiring new clients, maintaining relationships with existing ones and providing high-quality support in the use of the Bank’s products and services.

Location: Belgrade

Key Responsibilities:

• Continuous acquisition of new clients and proactive servicing of existing clients based on their identified financial needs;
• Administration and processing of client requests for the opening of RSD and FX (current and savings) accounts, payment cards and digital services
• Providing ongoing client support during both the onboarding and post-sale phases, ensuring high levels of satisfaction and loyalty;
• Performing all related administrative and operational tasks in accordance with internal procedures and regulatory requirements;
• Maintaining accurate and up-to-date client records and documentation;
• Collaborating with other organizational units within the Bank to ensure efficient and effective client service delivery;
• Ensuring compliance with the assigned budget and regularly reporting to the line manager.
• Actively contributing to the promotion and cross-selling of the Bank's products and services.
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Requirements:

• Fluency or advanced proficiency in the Russian language;
• Previous experience in banking or a similar client-facing role;
• Excellent communication, interpersonal, and negotiation skills;
• Customer-oriented mindset with a proactive and solution-focused approach.

Only short listed candidates will be contacted.