Retail Sales Executive

About US:

iSTYLE the largest Premium Reseller partner of Apple in the Eastern Europe.

iSTYLE is the Retail branch of MIDIS group of 50+ years’ experience representing technology vendors in the 70+ countries across the Middle East, Europe, and Africa ensures long-term exposure and growth.

iSTYLE is present in 9 countries including Bulgaria, Czech Republic, Croatia, Hungary, Macedonia, Romania, Serbia, Slovakia and Slovenia in Europe. It operates 52 premium stores, 9 online shops, 21 authorised service locations and successfully engages in serving SMB and corporate clients with Apple technology in 9 countries. We specialise in selling Apple products and the accessory ecosystem of third products. Our goal is to provide a high-level consistent customer experience through all customer touch points: retail, webshop, B2B and service repair.

Job Scope:

The Sales Executive is accountable for generating sales through maintaining strong relationships with customers and developing new opportunities and partnerships. S/He achieves predefined sales targets, negotiates prices and manages quality and consistency of product and service delivery increasing profitability.

Technical and Operations

• Establish and maintain strong business relationships with existing customers through continuous visits, updates and other initiatives;
• Study the market for potential clients, approach and build new partnerships leading to sales growth and new opportunities thus increasing profitability;
• Visit customers to review product/service needs, update orders and follow up on deliverables and other pending issues accordingly;
• Negotiate and finalize prices and terms of payments with customers within approved brackets and report on action taken and closed deals;
• Update customers regularly on any product/service changes, new introductions and modifications;
• Maintain and update customers’ accounts and database on a regular basis;
• Grant payment facilities and set the credit limit profile for each customer with respect to payments and order history in coordination with the direct manager;
• Deal with customers’ complaints taking appropriate decisions and report consequent actions to concerned;
• Conduct regular market visits, prepare a competitors analysis report and build recommendations to increase sales and enhance market positioning;
• Coordinate with the concerned departments on the introduction of new products/services in the market and stay abreast on modifications and latest changes;
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Maintain a smooth workflow with other units namely marketing, accounting and supply chain coordinating campaigns, sales metrics and timely deliverables

What we are offering:

• Base salary plus monthly selling bonus guarantied based on monthly individual performance,
• Permanent Apple technology training program,
• Nice and pleasant working environment with united and welcoming team.

What you will bring:

• A warm smile along with the pleasure of communicating with customers,
• Excellent interpersonal and relational skills,
• Passion for the last generation technology, computer &other IT equipments skills,
• Self development desire and constant improvement, getting knowledge and putting it to work in benefit of both you and the selling process,
• Analytical and synthetic skills, quick solution focus minded,
• Organising skills, clear focus and open mind, quick learning and adapting skills,
• Team player, initiative, enthusiasm, positive mindset.