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Risk Specialist

M Plus Serbia d.o.o.

Rad od kuće

29.01.2026.

  • ugovor
  • puno radno vreme
  • online intervju za posao

WE'RE HIRING!

Risk Specialist

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

The Risk Specialist ensures timely funding for clients while minimizing risk and adhering to company policies and standards. The role involves monitoring merchant processing activities, verifying transactions, and maintaining accurate records to support risk management and customer satisfaction.

Primary Responsibilities:

  • Monitor merchant credit card processing using risk tools
  • If needed verify transaction validity with merchants
  • Maintain detailed investigation records and perform online research
  • Respond to inquiries from internal teams and merchants
  • Ensure bank account change information complies with risk policies
  • Perform additional risk-related duties as needed

What we expect from you:

  • Strong analytical, organizational, and communication skills
  • Ability to multitask, work independently, and meet tight deadlines
  • Collaborative team player with integrity and respect
  • Detail-oriented, flexible, and proactive with a strong work ethic
  • Willingness to work 4 hours every 3rd weekend (Saturday and Sunday), with compensatory day off

What you will get from us:

  • Daily shift: 11 am - 7 pm, Monday to Friday
  • Remote model of work, with a possibility of implementing a hybrid work model in the coming period
  • Paid training
  • Opportunity to work with a dynamic, fast-growing team
  • Private health insurance
  • Benefit package available to all our employees (day off for a birthday, discounts with our partners from different industries, FitPass...)

If you are ready to contribute to this position, apply now with your CV in English. We look forward to your application!

Note: Only shortlisted candidates will be contacted. Best of luck!

    M Plus Serbia

    M Plus Serbia

    Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su:…

    Iskustva zaposlenih

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    Beneficije

    Obuke, konferencije
    Edukacija, profesionalni razvoj
    Zabavni sadržaj
    Kompanijski popusti
    Porodica i roditeljstvo
    Nagrade, bonusi, pokloni
    Timska druženja
    Zdravlje

    Napomena: Poslovi.infostud.com ne vrši posredovanje u zapošljavanju u Srbiji, niti u inostranstvu. Postupak selekcije i odabira kandidata je u nadležnosti poslodavca, a odredbe ugovora o radu predstavljaju direktan dogovor između poslodavca i zaposlenog. Svi pojmovi u oglasima, koji su upotrebljeni u muškom rodu, odnose se bez diskriminacije i na osobe ženskog pola i obrnuto, osim ukoliko specifičnim zahtevima posla nije drugačije propisano.