Sales Assistant - English and Russian

Joorney specializes in creating immigration and commercial business plans and documents such as investment studies, pitch decks, and financial models. Most of our services are provided to entrepreneurs and companies operating or aiming to operate in the North American and Australian markets.

Our regional team consists of around 150 people in our offices in Belgrade, Novi Sad, Niš, Banja Luka, and Skopje. You will join our sales department, which includes colleagues from Serbia as well as Miami, Florida. Your job will include providing support to one of our Account Managers and will require regular contact with our clients worldwide and the Miami team via video calls and/or email. In addition to seeking the best results, our sales team is dedicated to delivering outstanding customer service to clients.

Job Responsibilities:

Our new Sales Assistant understands the dynamic of:

• Managing our sales managers’ emails
• Scheduling calls
• Stepping in to close deals
• Engaging in account management
• Identifying opportunities for upselling
• Anticipating and solving situations before our executive team does
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Tasks will include:

• CRM and AR Management
• Contract Closing and Management
• Reporting
• Email Management
• B2B and B2C calls
• Partnerships Management
• Testimonials Management

Candidate Profile:

• Bachelor’s or College degree
• At least one year of hands-on experience in supporting a sales executive
• Fluent in English and Russian (fluency in other languages is a plus)
• Computer savvy, with a demonstrable ability to learn new programs quickly (experience with Google Workspace, Slack, and HubSpot is a plus)
• Excellent organizational and time management skills, flexible team player
• Familiarity with immigration law and processes is a plus
• Strong communication, presentation and negotiation skills, able to engage in client-facing conversations and exhibit problem-solving abilities
• Customer-oriented and results-driven
• Proactive, autonomous, and dynamic personality

Work Conditions:

• Full-time job
• Optional remote work
• Private Health Insurance as an added benefit after 6 months
• Monday to Friday, afternoon shifts
• International work environment
• Comprehensive training
• Timely and organized performance reviews

In order to be considered for this position, you need to submit your resume in English. Additional documentation is welcome, but is not mandatory, and does not have to be in English.