Tech Helpdesk Partner (Entry-level)

M Plus Serbia d.o.o.

Beograd

28.10.2025.

20 izvršilaca ugovor puno radno vreme 1, 2. i 3. smena dostupno studentima online intervju za posao

WE'RE HIRING!

Tech Helpdesk Partner (Entry-level)

M Plus Serbia is a Business Process Outsourcing company, and Customer Care is our core. Individual dedication, team expertise, and passion involved in each interaction with clients and customers represent our commitment to reliable service delivery.

Do you love solving problems and helping people with tech? Are you the person your friends turn to when they need help with their computer or phone? If you enjoy finding solutions, talking to people, and learning something new every day – this is the job for you! We’re looking for a Tech Helpdesk Partner to join our international team and support clients by solving technical issues and making sure everything runs smoothly. No experience? No problem! This is the perfect opportunity for someone at the beginning of their career who's ready to learn, grow, and take on a new challenge. If you're curious, motivated, and excited to kick off your career in tech support – we’re here to support you every step of the way. What will you be doing? Helping customers step-by-step to solve tech issues Answering calls, emails, and support tickets Troubleshooting known and new problems (hardware & software) Making sure customer issues are resolved within deadlines Supporting and guiding new team members Following internal procedures and helping improve service quality Reference: Vrndl9LV1DbAIoag2W3ppdmVcExzuU0cIwFxDUM2pIg. What do we expect from you? Willingness to work fully from our Belgrade office High school diploma (technical background is a plus) Fluent English (written and spoken) Flexibility to work in shifts (night shifts included) Good knowledge of Windows OS Problem-solving mindset and attention to detail Team spirit and willingness to learn What do we offer? Career growth opportunities Friendly, international team Modern offices in New Belgrade Possibility of conversion to a full-time client contract and benefits Note: Only shortlisted candidates will be contacted. Best of luck, we can’t wait to meet you!

M Plus Serbia

Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski,…

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"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
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Beneficije

Obuke, konferencije
Edukacija, profesionalni razvoj
Zabavni sadržaj
Kompanijski popusti
Porodica i roditeljstvo
Nagrade, bonusi, pokloni
Timska druženja
Zdravlje

What will you be doing?

What do we expect from you?

What do we offer?