Technical Lead for Drink Equipment

Join us as Technical Lead for Drink Equipment, where you will ensure Coca-Cola HBC’s drink equipment is always installed, chilled and fully operational at the point of sale: directly enabling great in-store execution and delivering the best possible customer experience, every day.

KEY RESPONSIBILITIES:

• Manage and optimize technical service activities related to drink equipment (refrigerators, coolers, installations and withdrawals).
• Coordinate repair and maintenance plans with our external service providers based on demand plans.
• Ensure external service partners have the capacity, technical capability, and compliance with necessary standards.
• Decide on repair level (low / medium / high) or equipment withdrawal, in cooperation with the Quality Control department.
• Monitor field service work and on-site installations performed by external service providers and define corrective actions.
• Track and manage supplier SLA performance and service quality.
• Resolve technical service complaints related to drink equipment and ensure timely solutions.
• Monitor repair and maintenance costs and ensure alignment with the budget.
• Work closely with CDE, Field Service and external partners to proactively address operational challenges.
• Plan and oversee repair controller activities in the warehouse and in the field.
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ROLE REQUIREMENTS:

• Minimum high school diploma.
• Program proficiency in Excel and Access.
• Knowledge of English language.
• Driver's license (B).

ABOUT YOUR NEW TEAM:

We are Coca-Cola Hellenic, a company focused on growth in the consumer goods industry and a strategic partner for bottling products of the Coca-Cola Company. We bottle, distribute, and sell an unrivaled assortment of products in 29 markets across three continents. Additionally, we create value for all stakeholders, support socio-economic growth, and contribute positively to the environment. We bring together more than 30,000 people from over 70 nationalities, hailing from five continents. 

The diversity of our markets provides a wide range of attractive growth opportunities. We nurture our talents. We provide opportunities for people in all functions and levels, as well as from various geographic areas, backgrounds, and educations. We are ready to take risks with people we believe in, even if they do not have perfect experience. We believe in what each person can become. Although we have many reasons to be proud, we always remain humble. We believe that real magic happens – for us and for you – when we OPEN UP. 

Coca-Cola HBC is an inclusive employer. This means that our work environment provides equal opportunities for everyone, regardless of race, color, creed, age, disability, sexual orientation, or gender identity. Join us in fostering a culture where everyone contributes to our collective success.