Business Support Specialist

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple – improving lives. Bosch has been present in Serbia since 1991. In 2006, it was set up as a fully foreign-owned subsidiary, Robert Bosch d.o.o. In 2015 Bosch employed almost 800 associates. Today, Bosch in Serbia is active in three of the company’s business sectors: Mobility Solutions, Consumer Goods, and Energy and Building Technology. In 2015, two new departments in the field of information and communication technologies were opened. The central areas at our Belgrade location develop and support the company's medium and long-term strategy, thus promoting a sustainable growth.

The Power Tools Division of the Bosch Group is the world market leader for power tools and power tool accessories. With brands such as Bosch and Dremel, the division stands for customer focus and great engineering progress. The core success factors are innovative strength and pace of innovation. Each year, Bosch Power Tools launches more than 100 new products onto the market.

Job Description

► Mobile Workplace Manager for SEC
SPoC to IT Service for iPad rollout and support
SPoC to nexmart for Sales App development and 3rd level support
Product Owner Sales App
SPoC to CCC for Premium Sales App support
Sales App user administration
User support for Sales App
Coordination and automation of content management for Sales App
Release/change manager for Premium Sales App
Future App strategy

► PT Extranet Role Expert for SEC
Define and communicate user administration processes
Refine and realize authorization concept
Convert PT Extranet users to IdM users
Administration of PT Extranet user settings for sales force
Solve authorization problems for B-ECOS users
AIM detective controls

► DMS Role Expert for SEC
Create DMS user requests
User support according to authorization topics

► Creation of a pricelist for our dealers
3 times a year with an estimated effort of 20 man days per loop, so 60 man days for the whole year
Subtasks would be: Extraction of product data from SAP, performance of quality checks, creation of different price file formats

► Enhancing pricelists with customer specific purchase prices
This task needs to be fulfilled on request (I estimate 2 files per month, effort per file creation 3 hours, so 9 days for the whole year)

► Updating sales Apps for DACH region with content
Different Tasks need to be performed from every 2 weeks up to once every quarter, estimated effort per month 4 man days, so 48 man days for the whole year)
Subtasks: Update sales content, update customer data, update promotional data

Qualifications

► Needs to be able to work with SAP
► Needs to be able to do formulas within Excel
► Speak German fluently
► Knowledge of iOS and Apps
► Knowledge of Sales IT tools (B2B Portals, CRMS)
► Communication and coordination skills
► Writing scripts to automate tasks (e.g. copy files, convert files to pdf) is nice to have

Additional Information

Personal development | International environment | Flexible worktime options | Compensation packages | Room for creativity | Sports opportunities | Company events

Make it happen.

If you believe you are the right candidate, please send your CV in English using Apply button no later than 12.06.2019. Only shortlisted candidates will be contacted. www.bosch.rs/karijera