Job Description

Our team is happy to welcome you. Here is what you will be doing if you choose to join our team.

► You will align all CRM topics within the region EU and Middle East. You steer, lead and coordinate Topic Coordinators and EU Key Users across the region.

► You will be establish Management reporting (prepare for CRM Steering Committee for different high-level meetings in Europe).

► You will be the direct contact to Karlsruhe HQ departments (Sales Coordination Excellence and Business Development & Strategy) (For clarification, approach, etc.). You clarify topics within the region and with CI Team.

► You will coordinate, prioritize, test and release requirements with support of Topic Coordinators (i.e. new functions, features, prioritization, UI List). You conduct and drive change management with sub regions/countries on implementation of sales excellence processes.

► You will conduct regular meetings with Topic Coordinators and EU Key Users.

► You will promote best practice exchange between sub-regions/countries. You train and enable key users. You are the first level support to key users of sales regions.

Qualifications

Who you are:

► You have Bachelor’s degree required, preferably in Business, Marketing, CRM or related subject.

► You have 4+ years of experience in Sales/Marketing required. 3+ years of experience working with CRM tools, advanced presentation skills.

► You have strong understanding of CRM specific business practices, best practice sharing, intercultural capabilities, ability to successfully coordinate and prioritize different requirements.

► You have strong execution and problem-solving capabilities. Hands-on and pragmatic personality. Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

► You are very good in English (written and oral), other language skills are a plus.