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Customer Aftermarket Analyst - Internship

Robert Bosch d.o.o.

Beograd, Omladinskih brigada 90E

02.07.2025.

  • praksa
  • puno radno vreme
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Do you want to shape beneficial technologies with your ideas?
Employee

If so, join us as
Customer Aftermarket Analyst - Internship
Students
Title Background
Job Description
  • Support that post-sales processes are executed correctly and in a timely manner, including the processing of Credits, Debits, Returns, and Complaints

  • Support customer supply chain service analyst in standard requests for their customers

  • Manage and support cross-functional process improvements to support customer delivery performance, including support in idea generation, action tracking, data consolidation/ preparation, and support for management reporting.

  • Creation and maintenance of standardized reports, development of processes for use of standard reports and training end users (i.e. customer order behavior, future demand development, customer-specific cockpit charts)

  • Propose, initiate and manage/ support continuous improvement initiatives.
Title Background
Qualification
  • Bachelor's degree in Business Administration or similar

  • Experience in customer service and/or logistics

  • Preferably experience in SAP (preferably SD, BI), MS Office

  • Customer orientation, strong communication and analytical skills

  • Excellent knowledge of English language, both written and spoken
Employee
Benefits
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Paid six-month internship
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An active role in projects and real business situations
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Work with experienced mentors who will support you
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International work environment where innovation and creativity are valued
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Canteen at the location and organized transport
(to Pećinci plant) 
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Various possibilities for sports activities
Student Crew
Do you want to shape beneficial technologies with your ideas? Whether in mobility solutions, consumer goods, industrial technology, or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.
The Mobility Aftermarket division (MA) in Serbia offers a broad range of services towards MA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. MA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.
We offer you the opportunity to work in a very global and agile team within a future oriented division of Bosch.
Interested? Get ready to
Start #LikeABosch

Simply complete the contact form and submit your CV in PDF format and in English.
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