Poslovi.infostud.com koristi kolačiće kako bi vam pružao najbolje korisničko iskustvo. Nastavkom korišćenja sajta smatraćemo da ste saglasni sa korišćenjem kolačića. Saznajte više.

Konkurs je istekao.

Customer Service Representative (Remote)

Touch Support, Inc.

Remote

21.02.2021.

ugovor puno radno vreme 1, 2. i 3. smena dostupno osobama sa invaliditetom

You have always been interested in IT, but haven’t yet found your way in? Or you just started learning about technology and want to put your passion into a career? This is the perfect time and place to make it happen.

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Since 2015, we are experiencing strong and stable growth, and have grown into a multinational company with almost 200 employees with several offices in the United States and Europe.

To protect the well-being of our employees in these difficult times, we have almost entirely switched to home offices. Since this also includes online onboarding and training of new team members from our regular locations, we decided to expand our search for talent to some additional locations! So, if working from home sounds good, keep reading!

Key Responsibilities and Duties:

  • Respond to and resolve customer questions through chat, email, and telephone calls
  • Assist in onboarding, educating, and supporting our customers through their journey
  • Help and provide guidance to our customers with technical, and billing-related questions
  • Act as a customer advocate by passing along unique questions and challenges that you see our customers are experiencing

Requirements:

  • Strong English language skills
  • Passion for working with people, and the ability to communicate with clients on a daily basis
  • Solution-oriented mindset, and passion for resolving problems
  • Ability to work in shifts - morning, afternoon, night shift (Our schedules are week-based. Which means you wouldn't be switching through different shifts each day but would keep a more stable schedule).
  • The application submitted in the English language.

What we offer:

  • Clear promotional path
  • Initial training and mentoring
  • Technical certifications paid by the company
  • A young and friendly international team
    Konkurs je istekao.

    Touch Support, Inc.

    • 6257 North McCormick Blvd, Suite A – 231, Sjedinjene Američke Države
    Više o poslodavcu

    Podelite na društvenim mrežama

    Direktan link do oglasa

    Prijavite problem sa oglasom

    Ukoliko postoji problem sa ovim oglasom (netačne, neažurne informacije ili slično), molimo vas da nam ga prijavite ovim putem.

    Vaš komentar je vidljiv isključivo zaposlenima sajta Poslovi.infostud.com. Ostavljanjem komentara na ovaj konkurs nećete konkurisati na oglas.

    Oglas za posao je sačuvan...

    Da li želite da dobijete podsetnik na email pre nego što vaši sačuvani oglasi isteknu?