About the Company:
AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $7 billion.
AMETEK has 22,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.
The AMETEK Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the AMETEK Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle.
AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:
Electronic Instruments - a worldwide leader in the design and manufacture of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.
Electromechanical - a differentiated supplier of automation and precision motion control solutions, and highly engineered electrical interconnects, specialty metals and thermal management systems.
AMETEK CTS (Compliance Test Solutions) is a global leader in the electronic testing field for more than 30 years. Our manufacturing facilities are in Germany, Serbia, UK and Switzerland where the headquarters is based. We also have a worldwide sales and service network. The product portfolio comprises testing systems for conducted and radiated disturbances as well as amplifiers in the RF and microwave range. AMETEK CTS is uniquely positioned to serve the EMC community. Under AMETEK CTS, the renowned EMC and RF product brands - EM TEST, TESEQ and MILMEGA - are united into a single global business offering innovative customer solutions and services to almost all industries.
In the Serbia we specifically design, develop and manufacture solid-state, high-power broadband amplifiers for commercial and government applications. These broadband amplifier products serve the EMC, communications, science and defense markets.
Job description:
- Receiving and handling IT issues and service requests via ticketing system
- Performing regular server maintenance and support server infrastructure (Windows)
- Performing initial troubleshooting and resolution
- Collaborating closely with First Level Support, internal departments, and external service providers
- Assisting users with hardware and software problems
- Documenting requests and solutions in our ticketing system
- Installing and configuring workstations and peripheral devices
- Supporting rollouts, updates, and IT-related projects
Position requirements:
- Completed vocational training in IT (e.g., IT specialist for system integration) or a comparable qualification
- Experience in IT support, ideally in second level
- Solid knowledge of Windows client/server environments, Microsoft 365, Intune, networking technologies
- Strong service and customer orientation, as well as excellent communication skills
- Team player, reliable, and structured work approach
- Fluent in English (mandatory), German is a plus
What we offer you?
- Work in a dynamic international environment and pleasant and support team
- Opportunities for learning and personal growth
- Private Additional Health Insurance
- Employee Assistance Program
- And many other perks and benefits
Ametek d.o.o.
AMETEK je vodeći svetski proizvođač elektronskih instrumenata i elektromehaničkih uređaja sa godišnjom prodajom od oko 5 milijardi dolara. AMETEK ima preko 22.000 kolega na više od 150 operativnih lokacija i globalnu mrežu prodaje, servisa i podrške u 30 zemalja širom sveta. AMETEK se sastoji od dve operativne grupe (Elektronski instrumenti i Elektromehanika), obe sa visoko diferenciranim tehnologijama i vodećim pozicijama na nišnim tržištima. AMETEK d.o.o. uspešno posluje u Srbiji više od 10…