Order Management Specialist

About the Company:

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $7 billion.

AMETEK has 22,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.

The AMETEK Growth Model combines its four growth strategies of Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Product Development, with a disciplined focus on cash generation and capital deployment. By executing the AMETEK Growth Model, the company seeks to generate shareholder value by doubling earnings per share over the course of each business cycle.

AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:

Electronic Instruments - a worldwide leader in the design and manufacture of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.

Electromechanical - a differentiated supplier of automation and precision motion control solutions, and highly engineered electrical interconnects, specialty metals and thermal management systems.

Position summary: 

For our AMETEK CTS business unit, we are looking for an Order Management Specialist at our location in Subotica, Serbia.
AMETEK CTS is a global leader in EMC compliance testing and RF power amplifiers, with over 50 years of experience in designing and manufacturing precision instruments. Under the brand names of EM TEST, Teseq, and AR, the company provides a wide range of specialized solutions tailored to meet the unique needs of equipment manufacturers across multiple industries.

With design and manufacturing facilities in Germany, Serbia, the United States and Switzerland, where the headquarters is based, AMETEK CTS offers innovative solutions to address the complex requirements of EMC compliance standards and RF amplifiers. To support customers, AMETEK CTS operates a global network of calibration labs, delivering services traceable to both national and international standards.

Responsible for managing the ordering activity for the organization, including timely and accurate entry and processing of all orders received.  Order management includes order entry, creation of purchase orders, order acknowledgement and keeping customers informed on delivery dates.

 Job description:

• Preparing, verifying the accuracy of customer orders, validating and processing international sales and service orders in different ERP system
• Creating order-related purchase orders, intercompany and third party
• Invoicing of orders
• Delivery date monitoring (maintaining backlog) , keeping customers up-to-date and forecasting sales
• Working towards personal KPIs and objectives as outlined
• Making sure new orders are entered within 48 hours
• Handling issues in the best interest of the customer and company
• Reference: AaTlJ8PS5bsUDyz2I4dxKRAD4bUZN8Q7q7Uj4dxEgBg.

 Position requirements:

• Good level of general education
• Previous experience in Office Customer Service is desirable, however candidates from other service backgrounds will be considered
• Accurate and timely data entry skills
• Advanced level of English language
• Advanced level of German language will be considered as an advantage
• Experience in working with customers to resolve order issues
• Experience with MS Teams, Office Word, Excel, Outlook and ERP applications

 What we offer you?

• Work in a dynamic international environment and pleasant and support team
• Opportunities for learning and personal growth
• Private Additional Health Insurance
• Employee Assistance Program
• And many other perks and benefits