Service Office People & Culture Manager

Enthusiasm, togetherness, and a "get-it-done" attitude is what our IKEA culture is built upon. We're optimists, constantly looking for new and better ways to do things. We believe that you, as us, will thrive when meeting incredible people that are on the same mission at IKEA. People who are humble, supportive, and absolutely committed to leading home-furnishing retail into the future and creating a better life for many people by putting people at the heart of all we do.

Join our team as People & Culture Manager at Regional Office of IKEA South-East Europe

Why working at IKEA is so much more than a job?

We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:

• Are you more into working from office or home? We are open to both, it’s up to you how you will tailor your day. And as home furnishing experts we provide you with our office furniture if you choose to work mostly from home
• We believe that each of us contributes to reaching (and exceeding) our goals. That's the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together!
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products
• Your health and well-being are our top priorities, so we provide you with private medical subscription and life insurance
• We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts to help you with personal and emotional issues, or offer you a legal or financial advice
• There are many opportunities to grow so we will arrange you with a wide offer of online trainings and if you want to change your career or position, you don't need to change the company – we have many opportunities and examples of our co-workers changing position, location or even country
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Why we will love you?

• As a person you are passionate about people and unlocking their potential to contribute to business results. You are dedicated to contributing to a great co-worker’s experience. You enjoy working in a vibrant and changing multi-dimensional environment and appreciate the mix of strategic, tactical and operational tasks.
• You have knowledge how to plan, attract, identify, recruit, develop, reward and support co-workers & leaders and their careers in IKEA on country level, also to secure potential successors for key positions in IKEA. You know how to secure proper on-boarding for new co-worker to IKEA, the team and work activities in an effective and performance-enhancing way.
• You make decisions based on facts and are motivated by continuous improvement. You can implement long-term plans, set budgets and objectives. You know how to use the latest People & Culture innovations to help IKEA operate better as a people-centric organization.
• You demonstrate general leadership ability and effectiveness with the capacity to handle multiple priorities, initiatives, interfaces and tasks. You express ideas and opinions effectively - with ability to influence and inspire. You have knowledge about the IKEA corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation.
• For this role we believe you have minimum 3 years of People & Culture experience, and/or 2 years in management or advanced education in Human Resources Management or equivalent.

About the job

Responsible for efficient, effective and consistent execution of all People activities in the Service Office by acting as a business partner to senior leaders in the service office. Where relevant, manager for Local HR BPs for all other local entities in the country to support them in executing a consistent and high-quality co-worker experience for all co-workers in the country. Facilitate a working environment where the IKEA values and culture are a living reality.

About the assignments

• Business partner to senior leaders in the Service Office, responsible for execution of all People activities for co-workers in the Service Office
• Ensure the People strategy, global principles/guidelines and relevant business plans relate and come together in a local People action plan that is operationally implemented and lived up to
• Influence senior managers in the Service Office to continuously develop local leadership capabilities and business competence within their function according to business needs
• Responsible for working with Recruitment & Sourcing function in identifying and driving the opportunities to develop the relevant offer of IKEA as a local employer
• Responsible for ensuring a qualitative and up-to-date succession plan by influencing managers in taking the lead with special focus on talents and high-performing potentials, making use of global tools and processes for succession planning
• Together with Business Navigation deliver a local staff cost budget which secures a diverse, appropriate staff structure and meets the defined business and productivity goals in the unit
• Responsible for implementing a co-worker relations plan that effectively manages all local interactions with co-workers and ensures that all areas in the unit work with the labour relations principles and uphold local policies, procedures and laws – working in collaboration with Co-worker Relations Manager
• Manager for Local HR BPs from other local entities in the country – providing support and guidance to ensure a consistent co-worker experience for all co-workers in the country e.g. Centres, IMS, ICAs

Our People and Culture team within IKEA

IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.

Apply now!

We offer a permanent and full time (40 hours) contract, based in Belgrade, Serbia.

Looking forward to your application!