Business Compliance Analyst

Job title: Business Compliance Analyst

Office location: Belgrade, Serbia with Hybrid working

About the role and the Team:

The Business Compliance Analyst will work collaboratively to help to ensure that Hyperoptic not only meets the required standards expected to adhere to the relevant regulations and standards but look to exceed those expectations. The individual will need to assist with assessing compliance levels through an auditing programme, ultimately ensuring and driving through compliance requirements to mitigate risks that the company may face. The Business Compliance Analyst will be responsible for supporting the Business Compliance function in adhering to the applicable standards as appropriate, including ISO 9001, UK GDPR/DPA 2018, OFCOM General Conditions, Supplier Compliance, and any other relevant regulations and/or standards.

The individual will be expected to lead audit programmes in accordance with the expectations as set out by the Senior Business Compliance Manager, as well as guide and advise the Business Compliance Coordinator(s) when audits are being conducted, ensuring delivery of usable audit data and creation of internal relationships with auditees/stakeholders. Our team passionately strives for excellence by paying attention to detail and working for continuous improvement. With this role, we are looking for somebody to keep up with the challenges of a fast-paced environment while remaining focused on what's important.

What will you be doing?

Key Deliverables:

• Lead audits to provide compliance assurance for UK GDPR/DPA 2018, OFCOM General Conditions, Policy/Regulatory, in addition to supporting the risk programme.
• Assist with maintaining framework to enable Hyperoptic to continue certification to ISO 9001, including supporting with audit work and supporting stakeholders with non-conformity remediation.
• Support framework to successfully adhere to UK GDPR/DPA 2018 & OFCOM General Conditions, highlighting areas of concern or improvement.
• Manage the remediation of compliance issues by working with stakeholders across Hyperoptic.
• Work with stakeholders to deliver a culture of openness and engagement across the business to maximise business compliance assurance.
• Ensure stakeholders understand the value of Business Compliance and how it is relevant to their business area.
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Compliance and standards:

• Drive and maintain high standards across the organisation to support Business Compliance.
• Document, report and present on compliance and best practice.
• Support the Compliance department with ongoing projects and improvement programmes to successfully display continual improvement including delivery of small to medium improvement initiatives.
• Track and maintain compliance standards company wide.

General:

• Support the Business Compliance team in maintaining regulatory and quality standards across the organisation.
• Work closely with all members to the Business Compliance team to share knowledge and recommend best practice.
• Promote company values, be an ambassador for Business Compliance and inspire others to do the same.

What we are looking for:

• Strong background in Compliance Assurance and Internal Audit
• Experience of the assessment and remediation of controls against known frameworks
• Experience of developing and maintaining stakeholder relationships
• Strong written and numerical skills
• Confident and highly motivated
• Great attention to detail
• Ability to work to tight deadlines
• Excellent communication skills

Why work for us?

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people and about to move into our brand-new offices. Do you want to be a part of our next adventure?

Some of our key Benefits:

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, move house and volunteer
• Partnership with SOS Children's Village
• Private medical insurance
• Travel discounts
• Fit Pass discount
• Technology discount
• Team sports activities

What happens next?

You apply (please send us your CV in English)
We carefully review your application
We'll get back to you — even if it's a no (for now)