Business Development Associate

Job title: Business Development Associate

Office location with Hybrid working: Belgrade, Serbia

About the role and the Team:

Our Sales Associates are responsible for business customer acquisition by calling businesses within the UK. This high activity target bearing role is primarily focused on working (research, outbound contact, pitching, proposals, closing) a pipeline of businesses prospects, identifying additional opportunities and converting opportunities across the sales funnel to acquire B2B customers. Prospect generation will come from engaging with customers directly via calls, emails, LinkedIn. The role is office based to foster a “winning sales team” culture with colleagues generating a joint energy and momentum to achieve success.

Your Mission:

• Work and identify new business customer opportunities via a range of lead generation channels
• Achieve target KPIs for volume (activities, sales), value (ARPU) and quality (CRM maintenance, client feedback)
• Raise brand awareness and act as a brand ambassador
• Upsell and cross sell where possible, taking care to always get it right for customers
• Deliver new customer sales in line with monthly targets
• Take ownership of work and always look for opportunities to exceed targets
• Demonstrate a structured approach to sales, maximising every opportunity
• Demonstrate thorough fact-finds, ensuring customer needs have been met
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What we are looking for:

• Strong sales and negotiation skills
• Great communication and interpersonal skills
• Excited to work in a fast-paced environment with constant change
• Focused, energetic and self-motivated
• Experience working in sales driven or target driven role
• Proven track record of performance in business sales

Why work for us?

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!   Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023.  We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022) . In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people and about to move into our brand-new offices.  Do you want to be a part of our next adventure? 

Going beyond the expected

Whatever we're doing – whether we're liaising with our customers, delivering our network, or working on our company strategy, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles: 

• We work smarter, together
• We stay focused
• We strive for excellence 

Some of our key Benefits

• Competitive salary
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, move house and volunteer
• Partnership with SOS Childrens Village
• Private medical insurance
• Travel discounts
• Fit Pass discount
• Technology discount
• Team sports activities
• Massages in the office
• Sweet Tuesdays

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.