Asset Manager

Job title: Asset Manager

Office location: Serbia with Hybrid working (3 days in the office)

About the role and the Team:

As our Asset Process Manager, you'll play a critical role in ensuring the organisation has full visibility, control, and optimisation of all assets across both our telecoms network infrastructure and internal IT estate. You'll be responsible for implementing robust, end-to-end asset governance—ensuring every physical and digital asset is accurately recorded, traceable, and aligned to financial, operational, and compliance standards. Success in this role means driving down cost and risk, improving lifecycle value, and enabling smarter investment decisions through trusted data and automation.

What will you be doing?

• Manage and embed scalable, auditable asset management processes covering Testing and Release to procurement and decommission / disposal across both telecoms and IT estates.
• Maintain complete, accurate, and audit-ready asset registers in alignment with regulatory, financial, and internal standards (e.g., Ofcom, ISO 55000, ISO 27001).
• Align asset data across OSS/BSS, CMDB, ERP, and ITSM tools to enable seamless tracking, reporting, and automation.
• Service Now Workflows and Dashboard creation and management.
• Provide accurate and timely asset reporting to support budgeting, forecasting, and risk management at both operational and executive levels.
• Serve as the central point of expertise for asset management, enabling alignment between Network Build, IT, Field Ops, Procurement, and Finance
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What we are looking for:

• Previous experience in asset management, IT operations, network operations, or a related field within telecoms, utilities, or infrastructure driven organisations
• Proven experience in creating, improving, or embedding asset lifecycle processes
• Strong working knowledge of both network infrastructure assets (passive and active) and corporate IT estate management
• Hands-on experience with core business systems: Service Now, ERP, CMDB/ITSM, GIS and Asset/Inventory tools
• Certification in Asset Management (e.g., IAM, ISO 55000) - Desirable
• ITIL Foundation or Practitioner certification - Desirable
• Lean Six Sigma or other process improvement qualification - Desirable

Why work for us?

We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people. Do you want to be a part of our next adventure?

Some of our key Benefits:

• Competitive salary
• Global Remote working for up to 2 week per year for those who are able to work remotely
• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, move house and volunteer
• Access to a wellbeing platform, Rezilient
• Partnership with SOS Children's Village
• Private medical insurance
• Fit Pass discount
• Technology discount
• Team sports activities
• Massages in the office
• Sweet Tuesdays

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

• You apply (please send us your CV in English)
• We carefully review your application
• We'll get back to you — even if it's a no (for now)