Job title: Senior Product Manager – Infrastructure Delivery (NetCo)
Office location: Belgrade with Hybrid working
The Senior Product Manager – Infrastructure (Telco) Delivery role ensures that Hyperoptic's NetCo infrastructure is delivered efficiently on time, and in alignment with commercial and operational goals. Success means managing a clear and impactful infrastructure roadmap, removing blockers across functions, and enabling scaled, cost-effective deployment.
What will you be doing?
- Own the product roadmap for infrastructure delivery within NetCo
- Act as product owner for build process improvements (e.g., civils, PIA, installs)
- Translate strategic and commercial requirements into scalable infrastructure product solutions
- Lead prioritisation and planning across engineering, systems, and build teams
- Track performance, identify bottlenecks, and implement delivery optimisations
What we are looking for?
- Strong experience of end-to-end product ownership
- Extensive and demonstrable experience in product management within a telecom infrastructure delivery environment
- Proven success in cross-functional product delivery with engineering and operations teams
- Strong understanding of fibre rollout and infrastructure processes (e.g., PIA, civils, permitting, build lifecycle)
- Excellent stakeholder engagement and leadership in matrixed environments
- Skilled in backlog management, agile delivery, and data-driven prioritisation
Why work for us?
We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people and moved into our brand-new offices. Do you want to be a part of our next adventure?
Going beyond the expected
Whatever we're doing – whether we're liaising with our customers, delivering our network, or working on our company strategy, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter together
- We stay focused
- We strive for excellence
Some of our key Benefits:
- Competitive salary
- Global Remote working for up to 2 week per year for those who are able to work remotely
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, move house and volunteer
- Access to a wellbeing platform, Rezilient
- Partnership with SOS Children's Village
- Private medical insurance
- Fit Pass discount
- Technology discount
- Team sports activities
- Massages in the office
- Sweet Tuesdays
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply (please send us your CV in English)
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
Hyperoptic Ltd
We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK. Our teams are located across the UK and Belgrade, Serbia From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen. We have the ambition, the tenacity, and the talent to keep leading the way for others to follow. Going beyond the expected Whatever we’re doing – whether we’re liaising with property professionals,…
Iskustva zaposlenih
"There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas ... " Pročitajte celo iskustvo
Beneficije
- Additional days off
- Hybrid work model
- Family & parenthood
- Company discount
- Trainings, courses, conferences
- Awards, bonuses, gifts
- Private health insurance
- Work equipment provided
- Food and drinks
- Wellness
- Education, professional development