Milan Bursac

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I began my career at OIP in 2016 as an Insurance Administrative Assistant, processing diverse tasks and gaining hands-on experience with different clients. This foundation expanded my insurance knowledge and prepared me to take on Team Lead responsibilities, where I supported my supervisors in team organization and gained valuable managerial experience. These skills set the stage for my role as Key Account Manager, where I closely collaborated with clients and led a team of over 20 people—a role that sparked my passion for HR.
 
In 2022, I transitioned to the HR team as an HR Generalist, and just a year later, I was thrilled to step into my current role in Talent Experience. This journey has allowed me to work across departments and deeply connect with our company’s mission, people, and values.
 
Throughout my career here, I've found peace of mind knowing I have consistent support and security, no matter what’s happening outside the world. OIP has not only supported my growth but has also offered flexibility, valuable benefits, and a strong culture of teamwork. It’s these qualities that make OIP such a great place to grow and succeed.

Ilija Petkovic

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Over three years ago, I joined OIP as an HR Generalist. OIP is an exceptional employer that truly prioritizes its people, upholds transparency, and champions a forward-thinking approach to work. The company offers outstanding benefits, including flexible working hours and a hybrid work environment, which perfectly balance professional and personal needs. As a member of the HR and Employee Experience team, we are dedicated to enhancing employee satisfaction every year, constantly striving to introduce new benefits that add even more value.
 
Being part of HR at OIP is an honor. When you go to a job you love and work alongside people who make every day enjoyable, even potential challenges feel lighter, knowing your teammates are there to support you. That’s the kind of team I’m fortunate to work with, and it motivates me to be my best. It also inspires me to be the mentor for new colleagues that I wished for when I first started my career over 12 years ago. My journey here has significantly broadened my expertise—not only in HR but also in the insurance industry.
 
I’m excited about the challenges that lie ahead and look forward to all we will accomplish together as we continue to grow and evolve.

Nikola Stevanovic

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From Travel Agent to Insurance Administrative Assistant: My Journey 
 
It all started on March 26, 2018, at 10:00 AM—my very first academy class. I walked into the room with ten other people, all of us eager to learn but looking around with the same mix of curiosity and confusion. "Where are we? Why is the teacher speaking English all the time? Is he American? He seems American. Wow, three monitors!" 
 
Two weeks later, our questions changed. "Can I really do this? How am I supposed to learn all these tasks and manage them on my own?" But then I remembered—take it easy. There are trainers here, and a whole team behind me, ready to support me in reaching my goals. And then… Tadaaaa! An email arrived. It was from my trainer, letting my team know that I had successfully completed my first task. 
 
Before all this, I was a travel agent. So, what’s changed since then? A lot—and also not much. I’m still working with a team, just on a bigger scale. I’m still in front of a computer, but now I’m collaborating with underwriters instead of travel agents. And, of course, I’m part of a much larger company. In my team, I work alongside people from all sorts of backgrounds—English teachers, biologists, economists—and we all have one thing in common now: insurance. We each bring something unique to the table, and we’re all learning from each other’s experiences. 
 
As for my role today? I’m a Treasury Operations Associate, and I’m also part of the HR Recruitment group. 
 
So, when your phone rings and behind the line you hear my voice, &nbsp;you will know my story and I will ask you for yours.

Jasna Lazic

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My journey with OIP has been an incredible experience filled with opportunities to develop a broad skill set. I began as an Assistant Underwriter, where I focused on issuing policies and learned the core responsibilities of the operations team. As I gained experience, I had the chance to move into more advanced tasks, which allowed me to further my expertise and take on new challenges.
 
Along the way, I joined the Quality Assurance Focus Group, which taught me invaluable lessons in audit performance and quality control. This role introduced me to the world of audit performance and task quality checks, helping me understand the importance of maintaining high standards and consistently delivering quality outcomes. This experience was invaluable in building my knowledge and appreciation for accuracy and accountability within our work.
 
With time, I was promoted to Team Lead, where I could contribute to our team’s success, mentor others, and refine my leadership skills. Later, I was entrusted with setting up tasks for a new client, a role that required both strategic planning and hands-on involvement in laying the groundwork for a successful partnership.&nbsp;
 
However, it was my time in the Recruitment Focus Group that truly resonated
with me. Being part of this team gave me the opportunity to contribute to OIP’s future by identifying and selecting talented individuals who shared our vision and values. It was incredibly rewarding to help shape the team and bring in people who would make a lasting impact on the company.
 
One of the most defining aspects of my career at OIP was being recognized as a top talent in the company, which opened doors to additional opportunities and growth. As part of this program, I had access to company-sponsored courses and mentorship that allowed me to pursue skills and knowledge aligned with my personal goals and career aspirations. This support not only enhanced my professional expertise but also empowered me to grow in the direction I desired, fostering a sense of accomplishment and fulfillment.
 
OIP’s supportive culture has enabled me to explore different areas, develop diverse skills, and grow in ways I never expected. I’m grateful to be part of a company that values career progression and offers multiple paths for personal and professional development. At OIP, individual growth is truly encouraged, and I’m proud to be part of such a dynamic organization.

Milica Saric

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Joining OIP in 2017 was both an exciting and somewhat daunting experience, as joining any new environment can be. Nonetheless, the team's warm welcome quickly made me feel at home. I began my career as an Assistant Underwriter. I strived to learn as much as possible and show the best performance. My capacities and efforts were recognized. Since December 2021, I've been a part of the Learning and Development Team, initially on a part-time basis, transitioning to a full-time role in June 2022. 
 
At OIP, we invest a lot of time, effort and resources into education, believing it's fundamental to delivering high-quality work. My role involves providing training on US Insurance. Despite my academic background being miles away from insurance, reaching the point of being able to teach insurance with ease was not such a difficult journey, thanks to many educational opportunities along the way. I've earned the designation of Associate in General Insurance and am committed to ongoing professional growth. Our team offers a carefully chosen assortment of opportunities to develop skills and knowledge and pursue desired career paths to satisfy everyone's appetite. 
 
As a Learning and Development Specialist, I enjoy training our new team members and setting them up for success. I take pride in their achievements, knowing I've played a part in their journey. When you add exceptional colleagues, motivating benefits, and enjoyable company parties to that equation, you get an opportunity you cannot miss!

Milan Ninkovic

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I joined OIP in September 2022 as one of the first people to be accepted to the role of Key Account Manager externally. Each new environment can be scary at the beginning before you learn the ropes, but with OIP, I've felt welcome and supported from day one. It did not take me long to see that this organization is built by capable and resourceful individuals, who are supported by a great organization and team infrastructure. 
 
In OIP, things are never boring, but even though changes can be scary, they are always for the better! There is so much room to grow, and no matter where your strengths lie, if you commit and put in consistent effort, you will get recognized and you will be granted opportunities to develop your skills. 
 
In just 2 years, I've seen this organization grow significantly, and employees on all levels and departments were able to grow with it as well. I look forward to future challenges and opportunities and remain confident in our ability to provide a stable working environment for all employees, as well as a fantastic learning ground for anyone looking to grow professionally.

Marica Pejatovic

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I joined the OIP back in March 2022, in the position of Key Account Manager, with managerial, but without any prior experience in Insurance. I was the first external hire in a management position, and OIP ensured I received extensive training to build a solid foundation for my growth. I was pleasantly surprised by the organization’s structure, rules, and procedures, which I found very effective. 
 
I successfully led a team and managed multiple clients, learning and evolving with them daily. This dynamic role taught me to think strategically, respond to challenges, organize my team, communicate effectively, make important decisions, and maintain client satisfaction. 
 
What makes OIP unique is its commitment to fostering growth for those eager to learn. In 2024, OIP recognized my strengths and provided me with the opportunity to shift my career in this new direction. I transitioned to a Customer Success Executive role, focusing more on client relationships. 
 
OIP offers a strong foundation of knowledge, support, tools, and opportunities for growth aligned with your expertise. The encouragement from my Team has been a great motivation on my journey. Remember, success is a choice—make choices that support your growth!

Jovana Tosic

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My career at OIP began two and a half years ago, and the experience has been both rewarding and transformative. When I first joined, the world of US insurance was entirely new to me, but thanks to the comprehensive training provided by the company, I quickly adapted. Within the first 2-3 weeks, I gained a solid foundation, and I was fortunate to have a great mentor who guided me as I mastered my tasks. 
 
From the beginning, I worked on level 3 tasks, which, despite being administrative, are often dynamic and engaging. What truly stands out to me is the team I work with. It’s a large group, yet the atmosphere is incredibly supportive, with everyone ready to lend a hand. Our supervisors are approachable, and it’s always easy to have open conversations about any challenges or questions. 
 
I had the opportunity to join our recruitment team, where I learned about the selection process and became actively involved in interviews, screenings, and communication with candidates. Additionally, I was honored to be selected for a three-month stint as a Trainer in our Indian office, helping new employees. This experience strengthened my professional skills and contributed immensely to my personal growth. OIP has provided me with numerous opportunities for growth and development, and I am truly grateful for the journey so far. 
 
The company offers a unique opportunity to gain new knowledge and skills from the ground up. For those seeking a stable position and entry into the corporate world, OIP provides an excellent platform. The company fosters a collaborative environment where team players who are eager to learn and grow professionally can thrive. In addition, OIP offers a range of benefits and maintains a supportive, flexible, and friendly workplace culture.

Emina Bjelica

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Joining OIP in 2017 as part of the first team in the Nis office has been an amazing experience, both personally and professionally. From day one I was impressed by how well-organized and adaptable the company is, consistently embracing change while maintaining a culture that is truly inclusive. It’s a place where everyone feels they belong, and that makes a huge difference. I came in with years of experience in a corporate environment, and OIP has proven to be a fantastic place not only for fresh talent but also for those switching careers, like myself." 
 
I started as an Underwriting Assistant and quickly became excited about the world of insurance. I decided to focus on underwriting, and the company provided all the resources I needed, from study materials to sponsorship for my professional designations. The support I’ve received has been instrumental in helping me pursue this path and further my career." 
 
The flexibility OIP offers has been a key part of why I enjoy working here. With flexible working hours and a hybrid work model, I can balance my professional and personal life in a way that truly suits me. I’ve even been able to travel while working without being restricted by rigid schedules. This freedom has made it easier to maintain productivity while enjoying the best aspects of both remote and office work. 
 
Being recognized as one of the top talents in the company has been an honor. Along with that recognition comes incredible opportunities for both personal and professional development, including sponsored education, access to the latest gadgets, and valuable mentorship that helps guide my growth. 
 
I am truly happy to be part of this dynamic environment where I can learn, thrive, and contribute to a company that values its people as much as its success.

Ivan Dinic

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I began working at OIP three years ago in the Insurance Administrative Assistant position and eventually joined the marketing focus group, where I gained valuable insights into both insurance and marketing. During this period, I spent six months in India working on a training project, which was a significant learning experience. Currently, I hold the position of Marketing Specialist. Throughout this journey, I have improved my patience, time management, and business communication skills.
 
OIP offers fantastic benefits, such as flexible working hours and remote work, which is one of the main reasons I would recommend it to others. On top of that, the company culture is excellent, and the people are always willing to lend a hand.

Uros Damjanovic

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My journey at OIP began as an Insurance Technical Assistant, where I gained foundational knowledge and insights into the sector. This experience ignited my passion for the field and propelled me into my next role as an Underwriting Assistant. I am relatively new in the insurance industry, but I faced various challenges that tested my problem-solving abilities. I considered each of those obstacles an opportunity for growth, which led me to the current position of Team Lead. I am glad that I was recognized as a loyal, responsible, and organized person, which proves that OIP keeps an eye on our career development and rewards our results and dedication. I have no doubt that this practice will continue in the future, and I am looking forward to new challenges and development."
 
I would recommend joining OIP as I believe that a supportive work environment is strongly present here, making employees feel valued and supported. There are numerous pathways for growth, from training programs to mentorship, helping employees advance their careers. OIP promotes a healthy work-life balance, understanding the importance of personal well-being and work-life balance.

Marijana Dinic

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I joined OIP to grow in a dynamic, fast-paced environment and make the most of my skills. Starting as an Underwriting Assistant, I gained valuable insight into the insurance industry, and later, as a Team Lead, I developed leadership and management abilities while working with upper management. OIP also recognized my potential, allowing me to join the Process Improvement Focus Group, where I advanced my passion for automation and optimization. &nbsp;Beyond career growth, OIP offers great programs like Top Talent and Mentorship to develop soft skills, and social events that foster strong team connections. It’s a place where talent is recognized and nurtured, and I’m proud to be part of it.
 
One of OIP's missions is to 'grow the people so they can grow the business' - and in their case, they truly do stay truthful to those words! If you want to work in a company that is constantly growing, a company that cares for the well-being of its employees and puts their education and development first, then this is the right place for you!

Ivana Dejanovic

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My career journey began in 2019 when I started as an Underwriting Assistant, and despite having no prior experience in the field, the OIP mentorship program helped me to adapt quickly to the new role and develop the necessary skills. As someone who values learning, what made me stay is OIP's commitment to ongoing training and development which provided me with numerous opportunities to expand my skills and take on new challenges.
 
I have recently taken on the role of Talent Acquisition Specialist, playing an essential part in the company's recruitment process. Here, my passion for working with people intersects with the company's values and goals, allowing me to identify and attract top talent that aligns with the organization's mission.

Tamara Djokic

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My journey at OIP started in 2020 when I officially applied for an Assistant Underwriter job position. During the challenging and uncertain time for whole world, the prize in the form of training start after OIP’s thorough selection process came mid December, when I was officially enrolled in the first stage of training process.
Starting the AIA without any knowledge about insurance world was at moments scary and very demanding but also as rewarding after completing it. Coming out of my comfort zone made me realize how worthy it is to challenge yourself and strive towards making better opportunities for your carrier. AIA was one of the most memorable times as I got to meet and learn from a lot of eloquent and devoted trainers and leaders whom I get to work with daily. The learning process within AIA was done at an enviable level, with a lot of care and patience given to each candidate and their learning process, optimized to transfer the required knowledge and skills. 
 
After I became OIP employee and member of the biggest OIP team in March 2021, I realized that the people relations, dedication and overall importance of improvement was taken to an even higher level. Each day I got to learn something new and perfect my skills even more. Togetherness and unselfishness of my team is what makes us achieve great results and have outstanding work ethics. Being recognized as a trustworthy and responsible teammate, I was assigned additional work and responsibilities which was a true prize for me and testimony that everything you do at OIP ends up well recognized and rewarded. 
 
Six months later, I find myself even more motivated than I was at the beginning because now I can first-hand see how much hard work and dedication really pays off and gets recognized by those who lead by their own example. I would always encourage everyone to apply and explore this new organization led by a unique group of people. It is great to know that an outstanding quality of work, knowledge and astonishing job opportunity is waiting just around the corner.

Luka Ristovic

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I joined AIA in January 2016 and became an OIP employee 3 months later - in April 2016. Joining such a young and rapidly growing company allowed me to progress through the ranks as we grew. Just like everybody else at the time, I started out my career in OIP as an Assistant Underwriter. Over the years, my career path took me through the roles of Team Lead, Senior team Lead and Operations Manager, each one more challenging than the last one, but also more interesting and rewarding. At the time of writing this testimonial, I am in the process of preparing for my next major step up and transitioning into my newest role - the position of Director of Operations in Nis.
 
What distinguishes OIP from other companies is the sheer number of opportunities presented to employees who are willing to step up and take them - my career path so far being a great example.
 
I am motivated by the great relationships and positive energy we have within the team. We nurture a culture of togetherness and trust and the way we were able to push through the challenging year of 2020 is a great example of how important they are to a company and its employees.
 
In OIP hard work and dedication never go unnoticed. If you are ambitious and driven you can be sure that your efforts will absolutely be recognized and rewarded. Tackle every assignment with your 100% and see where it takes you!

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